FAQ
Ordering
You can purchase directly online or walk in to any of our retail branches. We encourage you to call in advance to check on stock availability.
Yes we do e-invoicing on both GeBiz and Vendors@Gov. Whatsapp us at 8923 2880 or email enquiry@aikchinhin.sg to get a quotation.
Shipping
We will deliver your items within 3 working days , between 9am and 530pm. Our driver may call you before arriving.
Unfortunately, we are not able to provide specific date and time, timings will depend on our delivery route. This way we are able to offer free delivery.
We deliver to mainland Singapore except Jurong Island, Jurong Port, shopping malls, Airport, CBD area, etc. Shall your place requires pass/clearance/declaration, please contact us in advance before ordering.
Product
Returns are accepted within 7 days of purchase. To be eligible for a return, the item must be unused and in its original packaging. Some items, such as perishable goods, safety equipment, and flammable liquids, cannot be returned. Please refer to our Return Policy for more details.
Other
You can contact us through Whatsapp at 8923 2880 or our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.